Claims Process
4 Simple Steps to Submit Your Claim
We've made the claims process straightforward and hassle-free
1
Notification
Notify us of the incident immediately. You can call us, email, or submit a claim notification through our customer portal.
2
Documents Submission
Submit all required documents. Our team will guide you through the documentation process to ensure everything is complete.
3
Assessment
Our claims assessors review your submission and verify all documentation. We may contact you for additional information if needed.
4
Decision
We notify you of the claim decision. If approved, payment is processed within 48 hours of the decision.
Download Claim Form
Download and print the claim form & affidavit to fill out before submission.
Download FormNeed Assistance?
Our claims support team is ready to help you through the process.
Call Our Hotline
+267 321 6290
Email Us
claims@blic.co.bw
24/7 Emergency
Death claims hotline available 24/7
Visit a Branch
We're Here for You
We understand this may be a difficult time. Our compassionate team is here to guide you through every step.